Shipping Policy

United States Standard Shipping

Most standard shipments are sent through UPS. The specific service depends on the size and weight of your order.

 

Orders received by 10am PDT on business days will be shipped the same day. Orders made after 10am PDT will ship the following business day. Orders placed during the weekend will be processed on the next business day.

 

Packages usually reach their destination in 3-7 business days, but occasionally take longer if the carrier is experiencing unexpected delays.

 

AUTO-VOX currently only supports orders delivered to US mainland addresses.

 

We offer free shipping on all orders over $29.

 

Tracking Your Package

Shipping Confirmation

You will receive an e-mail containing your tracking number as soon as the shipping label is printed. You can track your package here: www.ups.com

 

This tracking information may take up to 12 hours to become available.

 

Issues With Tracking Info

We are always happy to help, but unfortunately, we only have access to the same tracking information you have. We ask that you please try to resolve any issue with the carrier directly. If all else fails, please contact our support team directly for assistance at service@auto-vox.com.

 

Lost Packages

AUTO-VOX will not be responsible for any items damaged or lost during transit.

 

Any claims should be filed with the respective carrier.

 

If all else fails, please contact our support team directly for assistance at service@auto-vox.com